Chatbots

Chatbots mimic conversations with human users. They can be used to automate customer support, gather information from users, and provide personalized experiences for clients.

What is a Chatbot? Benefits of using Chatbots

Chatbot in a nutshell

The chatbot is a conversational AI platform designed to help companies in the process of digital transformation and which streamlines activities and improves customer interactions:

• Answer the questions
• Send notifications
• Delivers reports
• Track tasks
• Fill in the forms
• Routes to an agent

Key advantages of Chatbots

Did you know that every employee in the company can have their own assistant?
Our assistants can manage processes in the field of human resources, support help-desk, legal area, sales or financial management.

The solutions we propose can be used regardless of the desired digital communication channel: web, WhatsApp, Messenger, Skype, WeChat, intranet, Teams, Slack, Twilio.

• The client talks in natural language with the chatbot
• The chatbot quickly understands and resolves customer requests
• Chatbot available 24/7
• New channels are available to discuss with customers
• No code platform - easy to use and configure
• Flexible deployment (local, cloud, or hybrid)
• Chatbot coaches do not need technical skills