Careers at Aliant

Printing Support Specialist

Job description
Location: Bucuresti | Iasi | Bacau | Hybrid
We’re an innovative IT technology integrator with experience in areas such as Hyper Automation, Digital Transformation, Printing, IT hardware & software, IT services, XR among other and we’re looking to expand our team. Our core values are: Partnerships, People, Technology, Entrepreneurial spirit, Perseverance.

About The Role
We are looking for a Printing Support Specialist role for the Priting business segment, ideally with experience in the printing equipments and services area. This person will play a key role in helping us continuously improve, redesign and grow our Priting portfolio and customer experience. It will imply support for sales team but also close communication with tech, product and other support teams, as well as printing vendors.

There is a need for understanding market trends, business opportunities, client feedbacks and then convert those insights into new products and services that we could launch. 

•    Ensure new products and services adoption and client satisfaction;
•    Provide support for sales team in their endeavor to drive Printing sales;
•    Proactively identify and resolve issues that impair sales or technical teams to execute;
•    Understand internal and external customers and their needs, and continually grow your knowledge of competitors’ offerings;
•    Partner with key stakeholders to validate Go to Market plans and Printing roadmaps;

•    Ideally at least 1 year of Product Management experience; Printing experience is a plus;
•    Strong verbal and written communication skills with demonstrated experience in working with key stakeholders, being able to communicate clearly complex ideas;
•    Good analytical skills. Ability to use data and metrics to back up assumptions, recommendations and drive actions is a strong plus;
•    History of teamwork and ability to work with remote teams
•    Autonomy and initiative;

•    Participation in the company’s bonus scheme – based on company performance and individual performance;
•    Private Healthcare;
•    Meal Tickets;
•    Telecom allowance;
•    Christmas and Easter Allowance;
•    Learning and training initiatives;
•    Flexible working schedule;
Location: Bucharest, Iasi or Bacau, Hybrid. 
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